ServiceMaster by Gaudet is an independent, family owned and operated disaster restoration company. We specialize in water and fire property restoration, in addition to mold, sewage, soot, trauma, post-construction and vandalism remediation/clean-up. We have been in business for over 30 years, serving the Greater Boston and southern NH area. SVM360 is a membership-based program we have created and exclusively offer.
- Rapid, 24/7 Response Time
Direct Line of Communication with Senior Management
SVM360 Pre-Loss Property Evaluations
Flat labor and Equipment Costs
Callback and Onsite Guarantees*
Knowledge-Based Presentations and Continuing Education Courses
*Guaranteed callback within 15 minutes of initial phone call and onsite within 2 hours
Our main office location, in Woburn, MA, and our dedicated employees, allows us to have unparalleled response times. Our professional project managers and crew chiefs will be on site immediately and keep you informed every step of the way.
Every property is different, which is why this particular benefit is so important. Our management team will visit your property and document important information regarding the building’s materials, structure, trouble spots, entrances & exits, etc. This will help to familiarize ourselves with your property, so we can determine what equipment will be needed in the event of a disaster-related emergency as well as enable us to point out any potential problem areas we may have identified. A two-page report can be included for each property walkthrough.
All members of our management team are expected to answer every work-related call. That means, when you have a disaster, you’ll be able to reach us directly. This benefit goes a long way in decreasing the chance for secondary damage to your property. No more playing phone tag or calling some call-center that has no idea what’s going on. We’ll be with you every step of the way to make sure that the disaster restoration process is done skillfully and in a timely manner.
These courses and presentations will be held at different locations with different availability. They will be provided to our members at no cost. Here is a sample of what can be expected:
- “What is Mold?” Educational Presentation
- “How Can Water Damage Effect Your Building” Educational Presentation
Please feel free to reach out with any questions!
At ServiceMaster by Gaudet, we always put the customer first. We want that belief to be evident right away. That’s why we make our Senior Management team available to reach any time. We’re deeply invested in the project and dedicated to making sure your property is back to it’s fully functioning potential as immediate as possible.
Transparency and honesty are our greatest priorities. We want to be upfront and open about our pricing, so there are never any surprises. By becoming a SVM360 member, you will receive a pricelist, that is valid during the existence of the contract. This pricelist will be provided to you for your review.
It’s no secret that winter is a busy time of year for disaster restoration companies. ServiceMaster by Gaudet is no different. That said, by becoming a SVM360 member, you’ll get priority service, regardless of the scope of work. The purpose of this program is to separate ourselves from our competitors, by putting your property first and providing outstanding customer service.